Please review our store policies below for information on privacy, terms, and conditions.
Privacy Policy
At A K Mart, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
Information We Collect
- Personal identification information (Name, email address, phone number)
- Transaction details when you make purchases at our store
- Technical data such as IP address, browser type, and device information when you visit our website
How We Use Your Information
- To process your transactions and provide receipts
- To communicate with you about products, services, and promotions
- To improve our store layout and product offerings based on customer preferences
- To comply with legal obligations and prevent fraudulent activities
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our staff is trained in data protection principles, and we maintain physical, electronic, and procedural safeguards.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information provided in the Contact section.
Last Updated: December 22, 2025
Terms and Conditions
By shopping at A K Mart, you agree to the following terms and conditions:
Pricing and Payment
- All prices are in Indian Rupees (₹) and inclusive of applicable taxes unless stated otherwise
- We accept cash, credit/debit cards, UPI, and other digital payment methods
- Prices are subject to change without prior notice
- Promotional offers cannot be combined unless explicitly stated
Product Availability
- All products are subject to availability
- We reserve the right to limit quantities sold to each customer
- Product images are for illustrative purposes only; actual products may vary
Returns and Exchanges
- Products can be exchanged within 7 days of purchase with original receipt
- Returns are accepted for defective or damaged products
- Certain items (personal care products, perishables) are non-returnable
- Refunds will be processed using the original payment method
Store Conduct
- We reserve the right to refuse service to anyone
- Customers must comply with store policies and staff instructions
- Any form of harassment or misconduct will not be tolerated
Additional Policies
Safety and Security
For the safety and security of all customers and staff, our premises are monitored by CCTV cameras. By entering A K Mart, you consent to being recorded for security purposes.
Children in Store
Children under 12 must be accompanied by an adult at all times. Parents/guardians are responsible for their children's behavior and safety while in the store.
Lost and Found
Found items are kept at the customer service desk for 30 days. Please contact store management with a detailed description to claim lost items.
Gift Cards
A K Mart gift cards are valid for one year from the date of purchase. They are non-refundable and cannot be exchanged for cash. Lost or stolen gift cards cannot be replaced.
Changes to Policies
We reserve the right to modify these policies at any time. Updated policies will be posted in-store and on our website. Continued use of our services constitutes acceptance of the updated policies.
